As many of you know, the pandemic doesn’t seem to be easing off the wheel… Because of this very reason, some of you are experiencing longer than usual delays with shipping. Our typical timeframe for an order to process and delivery is between 2 to 5 business days depending on where you live and what you order. With COVID19 we have noticed a small percentage of you guys having to wait up to two to three weeks. Please bear with us as we push through this rough patch.
I am now experimenting with a number of carriers to find the best way to get certain locations their orders faster. All orders are processed in the order they are received. If you are looking to order something essential, that you must have ASAP… I beg you to support your local small business store. I mean that with absolute sincerity. I appreciate you guys supporting my small business but we are all in this together…
Make sure to check in on order details like tracking information in the “my account” section. If you have any questions regarding your order or product, feel free to open a ticket with our helpdesk or shoot me an email personally. I really appreciate your patience, we are doing our best to get every order shipped out on time.
CJ from Bantam.Earth